Something Had Gone Wrong
Something had gotten out of hand, though, with the managing of the ground that was meant to provide additional help, which caused Ms. Burton to miss her flight. She was then asked to wait for 90 minutes for her belongings to be returned to her-a suitcase and a walking aid.
They Found Out
The airline eventually found out that even though she wasn’t on the plane, the luggage was transported to Bordeaux. Even though all the baggage is checked before the plane takes off, airline security is meant to make sure that when a passenger checks in their luggage but does not board the flight, the bags are going to be offloaded.