It Doesn’t Add Up
“Following issues about her clothing, the crew politely requested that the customer put on an additional top for the flight which the customer agreed to.” Then why did they ask Harriet to get off the plane when she acted in accordance?
It Doesn’t Add Up
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Lesson Learned
“However, she then proceeded to act disruptively toward a member of our crew,” the declaration went on. “Our cabin and ground crew are trained to assess all situations and to act shortly and appropriately. We do no longer tolerate abusive or threatening behavior towards our staff.”
Lesson Learned
