A Difficult Customer
The man in question was an 89-year-old war veteran called Walter “buck” Swords. He liked to go to Luby’s every single day to grab a bite. It was her first week on the job, so Melina had been training at the time. Her encounter with him turned out to be a baptism by fire! The other members of the staff knew that Walter Swords was a tough customer to deal with.
A Difficult Customer
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She Stayed Positive
After hearing about this man, she felt nervous as she came up to his table. Despite this, she smiled at him and hoped for the best. While he was known to be difficult, she wanted to make an effort at least. She always tried to keep a positive attitude and see the best in other people. How did that work for her?
She Stayed Positive
