This Mom Only Wanted To Go Home But She Was Denied By The Airline Staff, Find Out Why

Response

Hugh, the son of Joy, has said: “To gain benefit from lower costs, we have all had to toughen up to deal with the vicissitudes and occasional indignities of the low priced carriers. However, when my 88-year-old mom is dealt with by using EasyJet in such a thoughtless and unintelligent way, it shows that they care for historical and vulnerable human beings that have been washed away  by the cost-cutting.”

Response

Relevant Matter

He went on to say: “This really needs to be addressed by way of their chief executive, as it cuts to the core of the values at the heart of the organization.” At the time, a spokesperson for the airline apologized, announcing it “understands how hard this will have been for her”

Relevant Matter